Terms & Conditions


CSGM Class Registrations

Placing an order indicates your acceptance of our registration policy listed below:

All class registrations are final and non-refundable. In the event that a student cannot attend a class, written notice must be given in advance to receive a credit to be used on another tuition. Valid credit may be transferred and applied to another course and date, or to another student, if so desired.


Returns & Exchanges

Placing an order indicates your acceptance of our return policy listed below:

  • Merchandise can only be returned or exchanged if it is in its original packaging and condition within 16 days of receiving to receive a refund or exchange.
  • For online returns/exchanges please contact us to obtain a Return Authorization number and details including mailing address and procedures. WE DO NOT ACCEPT ANY RETURNS WITHOUT A RA #.
  • If upon return, items are found to be damaged, they will not be accepted or credited.
  • If you return an item with a gift receipt, you will receive a refund in the form of store credit.
  • Please send all items for return through UPS, USPS or FedEx with insurance and tracking number.
  • Placing an order indicates your acceptance of our return policy.
  • special orders and clearance items are not eligible for return or exchange.
  • Customer is responsible for return shipping charges. Please pack with care.

Customer Service

If you have any questions, comments or problems with your order, please call 773.489.4830 or email [email protected]


Satisfaction Guaranteed

We at Specimen have offered top-quality, professional-grade stringed instruments, tube amplifiers, and horn speakers for 32 years. It has always been our goal that our customers are completely satisfied with every purchase they make with us. Therefore, all of our products are always carefully inspected prior to shipping. However, if you find you have any problems with your order upon receipt, please contact us at 773.489.4830 or [email protected]


Disclaimer of Liability

In no event shall Specimen Products Inc. be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the contents of this site. Specimen Products is not responsible for printing or typographical errors. Product pricing and availability are subject to change without notice.


Copyright

The site is owned and operated by Specimen Products Inc. The material included herein, including site design, text, graphics, and the selection and arrangement thereof are copyrighted – by Specimen Products Inc. ALL RIGHTS RESERVED. No material from specimenproducts.com may be copied, reproduced, republished, posted, transmitted, or distributed in any way.